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Can Cyborg Customer Service Reps boost engagement and experience?
In a 2015 skit, Saturday Night Live depicts a customer service automation initiative gone wrong. The airline experiments with AI by...
Kevin Maples
May 3, 20233 min read


Are your B2B sales reps in a state of flow?
Sales can be a challenging and stressful profession, particularly in the B2B sector. Sales representatives often face rejection, customer...
Kevin Maples
Apr 27, 20231 min read


Expressionist dance and its lesson for B2B sales
Pina Bausch was a German expressionist dancer and choreographer known for inspiring her dancers to draw from their individual experiences...
Kevin Maples
Apr 25, 20232 min read
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