Kevin Maples
Can Cyborg Customer Service Reps boost engagement and experience?
In a 2015 skit, Saturday Night Live depicts a customer service automation initiative gone wrong. The airline experiments with AI by...
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Kevin Maples
- Apr 27
- 1 min
Are your B2B sales reps in a state of flow?
Sales can be a challenging and stressful profession, particularly in the B2B sector. Sales representatives often face rejection, customer...
Kevin Maples
- Apr 25
- 2 min
Expressionist dance and its lesson for B2B sales
Pina Bausch was a German expressionist dancer and choreographer known for inspiring her dancers to draw from their individual experiences...
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